Payment and Refund Policy
At Limpid Travels, we are committed to providing you with a seamless and enjoyable travel experience. To ensure transparency and clarity in our services, please take a moment to review our payment and refund policy:
Payment:
- Booking Confirmation: Your booking is confirmed upon receipt of the specified payment, which may include airfare, accommodation, and any additional services requested.
- Payment Methods: We accept various payment methods for your convenience, including credit/debit cards, bank transfers, and other approved payment options. Details will be provided during the booking process.
- Instalment Plans: In some cases, we may offer installment plans for certain packages. Details of such plans will be communicated during the booking process.
Refund:
- Cancellation Policy: If you need to cancel your booking, please notify us as soon as possible. Cancellation charges may apply, and the refund amount will be determined based on the time of cancellation and any applicable fees imposed by service providers.
- Refund Processing Time: Refunds, when applicable, will be processed promptly. However, please note that the processing time may vary depending on the payment method and service providers involved. We will keep you informed of the refund status throughout the process.
- Non-Refundable Services: Certain services, such as BMET immigration clearance processing, may be non-refundable due to the administrative nature of the service.
Changes and Amendments:
- Modification Fees: Changes to your travel itinerary are subject to availability and may incur modification fees. Details of such fees will be communicated during the change request process.
- No-Show Policy: If you fail to show up for a booked service without prior notice, it may result in a forfeiture of the payment made for that service.
Contact Us:
For any questions, concerns, or to request modifications to your booking, please contact our customer service team. We are here to assist you in making your travel experience with Limpid Travels as smooth and enjoyable as possible.
Thank you for choosing Limpid Travels as your travel partner. We look forward to helping you create lasting memories on your journeys.